Tufula Smile

Cancellation Policy

Tufula Smile

Cancellation Policy

Last Updated: May 08, 2025

At Tufula Retail Pvt Ltd, we strive to provide a seamless shopping experience. Please review our cancellation policy carefully before placing an order.

1. Order Cancellation Before Shipment

  • You may cancel your order within 24 hours of placement without penalty.
  • To request cancellation, contact us at info@tufula.in or call +91 9358911121 with your order number.
  • Refunds for canceled orders will be processed within 3-5 business days.

2. Order Cancellation After Shipment

  • Once your order has been shipped, cancellation is no longer possible.
  • You may refuse delivery or return the item as per our Return Policy.

3. Cancellation by Tufula Retail

We reserve the right to cancel orders if:

  • The product is out of stock/unavailable
  • Pricing errors occur
  • Fraudulent activity is suspected
  • Incomplete/incorrect shipping details are provided

4. Refund Processing

  • Refunds will be issued to the original payment method.
  • Processing time: 7-10 business days (varies by bank/payment provider).

Contact Us

For cancellation requests or questions: