Terms and Conditions

Last Updated: May 08, 2025

Welcome to Tufula Retail Pvt Ltd ("we," "us," "our"). By accessing or using our website tufularetail.com ("Site") and purchasing products from our online store, you agree to comply with and be bound by the following Terms and Conditions ("Terms"). Please read these Terms carefully before using our services.

1. General Terms

• These Terms apply to all users of the Site, including browsers, vendors, customers, and merchants.
• By agreeing to these Terms, you confirm that you are at least the age of majority in your state or country of residence.
• We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting.

2. Online Store Terms

• We reserve the right to refuse service to anyone for any reason at any time.
• You must not use our products for any illegal or unauthorized purpose.
• You must not transmit any harmful code, such as viruses or malware, through the Site.

3. Product Information & Pricing

• We strive to display accurate product descriptions, images, and pricing. However, we do not guarantee that all information is error-free.
• Prices are subject to change without notice.
• We reserve the right to limit or cancel orders due to stock unavailability or pricing errors.

4. Payments & Orders

• We accept various payment methods, including credit/debit cards, UPI, and other digital payment options.
• By placing an order, you confirm that the payment details provided are valid.
• In case of payment failure, your order may be canceled automatically.

5. Shipping & Delivery

• Delivery times are estimates and may vary due to unforeseen circumstances.
• We are not responsible for delays caused by third-party courier services.
• Risk of loss or damage to products transfers to you upon delivery.

7. Intellectual Property

• All content on the Site (logos, text, images, etc.) is owned by Tufula Retail Pvt Ltd and protected by copyright laws.
• Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

8. User Conduct & Prohibited Activities

You agree not to:

• Use the Site for fraudulent or unlawful purposes.
• Harass, impersonate, or harm other users.
• Interfere with the Site's security or functionality.

9. Limitation of Liability

• Tufula Retail Pvt Ltd shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site.
• We do not guarantee that the Site will be error-free or uninterrupted.

10. Governing Law & Dispute Resolution

• These Terms shall be governed by and construed in accordance with the laws of India.
• Any disputes shall be subject to the exclusive jurisdiction of the courts in Jaipur, Rajasthan.
• You agree to submit to the personal jurisdiction of such courts and waive any objections to such venue.

Legal Entity & GST Details

Tufula Retail Private Limited is a registered business entity under Indian law.

• Name: Tufula Retail Private Limited
• GST: 08AALCT8384L1ZE

By using our Site, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.